Service Questions

What do I need to bring in for Pennsylvania State Inspection and Emissions Testing?

The State of Pennsylvania requires all vehicles registered in the state to be inspected annually to ensure the vehicle is being maintained for safe driving operation. When your State Inspection and Emissions testing is due, there are a few documents that you will need to present at the time of inspection. Please remember to have a valid insurance card and vehicle registration card for the vehicle you are having inspected. Our technicians will need these documents to verify the vehicle is currently registered and insured. If either of those documents are expired at the time of inspection, the vehicle will not be able to be inspected until renewed.

Do I need an appointment for State Inspection

Susquehanna Auto wants to provide our customers with as many options as possible when it comes to scheduling. Express Lane does offer No Appointment State Inspections and encourages our customers to utilize that service. If you do wish to have a have an appointment made, we will also be glad schedule a time to suit your needs.

What do I need to have when I rent a vehicle?

Susquehanna Auto does have a large fleet of rental vehicles available onsite. Because we act as our own rental agency, we are able to get our customers back on the road faster than if we utilized a third party rental agency. In order for us to process a rental request, we do require a valid Driver’s License and Insurance Card be presented prior to renting a vehicle. When you are coming in to drop your vehicle off and pick up a rental, please have those documents available for prompt service.

Do you have the ability to service and repair Ram 4500 and Ram 5500 sized diesel trucks?

Susquehanna is not only a Business Link Dealer, we are Central PA’s Ram Only Truck Center. Our service center has been fully equipped to handle RAM 4500 and RAM 5500 sized diesel trucks. We offer ample parking for large trucks and have a wide variety of lifts installed to handle several different bed configurations and vehicle weights. Our lift capacity is also capable of lifting Ram 4500, and Ram 5500 trucks up to 30,000lbs in total weight. Along with having the necessary equipment to service and repair Ram trucks, Susquehanna is proud to have fully trained and certified FCA diesel repair technicians on staff. Our diesel repair technicians specialize in vehicles equipped with Cummins and 3.0L ECO Diesel engines.

Is a vehicle’s maintenance schedule the same for all Chrysler, Dodge, Ram and Jeep vehicles?

Knowing your vehicle’s maintenance schedule is the first step towards promoting the long life of your vehicle. When a vehicle is purchased, every customer should be informed of what maintenance is due and when. Due to several different engine and drivetrain options, not all maintenance schedules are the same. It is very likely that your new vehicle will have different service requirements and also different time/mileage intervals. To ensure you are well informed of what your vehicle’s maintenance schedule is, please contact one our service advisors and they will be glad to review your vehicle needs and email you a copy for your records.