Customer Testimonials
Friendly courteous and great customer care.Easy to work with.Clean facilities with customer goodies, such as hot and cold beverages.
Fantastic sales experience. Would recommend this place to anyone. The lack of pressure over a sale is amazing!
Yvonne was SO helpful in finding the obscure part I needed for my Jeep! She had everything ready to go for me when I came to pick it up and everyone working was super friendly as well!
I have purchased 5 difference vehicles in the last 12 months or so, from different dealers all across PA, NY, and NJ. I have never met a kinder more helpful crew than at this dealership. I usually look forward to dealing with a dealer about like I look forward to a root canal or colonoscopy. However these folks were straight forward , easy to deal with, efficient and even helped me out when I forgot a wallet three hours away near home...they sent a driver with the car to collect the final info and check they needed to close the deal. I ...
Sales people are always nice and helpful. I've had issues with the service department in the past but it's been a few years since I've used them.
Very knowledgeable and helpful staff.
I am quite pleased with my experience at Susquehanna Dodge Jeep Ram . Ted made the whole process easy and I went away feeling good about the whole transaction. Cheyn(did I spell it right?) made the financial arrangements easy and explained everything well . I live about 2 hours away from the dealership , but I still will not hesitate to tell other people about the good service I got . Thank you
The service department is great. Had some issues with my Jeep and they took great care of me and my vehicle. I have over 135k miles on my Jeep and it runs better than ever. They won my business from now on. Highly recommend.
I brought my car from there and I always return to get any service done very professional I enjoyed the stuff
Everyone I dealt with was fantastic. Vehicle was better than described. This deal could not have went any smoother. Highly recommended dealer!!! Told them when I was coming and they had everything ready, including the paperwork. Thanks for a great experience.
Service department is very effective and explains issues that need attention.
Sent them an email of interest and Mike contacted me. He was very friendly and knowledgeable, answered all my question. Laurie from finance helped through the process of buying out of state and made the transaction very easy. They accommodated me the whole through. A great overall experience. Thank you Laurie and Mike!
Traded in two vehicles and bought a new one.
Excellent service from Ted . Third car from this Dealership!!
They are great with their customers. Will buy here again
Had a great buying experience at Susquehanna Chrysler. We purchased a new vehicle. We highly recommend working with Susquehanna for your new car.
I have been looking for 2011 SAAB 95 for a long time and one just happen to pop up at Susquehanna Chrysler. Sent them an email of interest and Laurie contacted the very next morning. She was very friendly and knowledgeable, answered all my question. She and Mike from finance helped through the process of buying out of state and made the transaction very easy. They accommodated me the whole through. A great overall experience. Thank you Laurie and Mike!
I have been looking for 2011 SAAB 95 for a long time and one just happen to pop up on here. Sent Susquehanna Dodge an email of interest and Laurie contacted the very next morning. She was very friendly and knowledgeable, answered all my question. She and Mike from finance helped through the process of buying out of state and made the transaction very easy. They accommodated me the whole through. A great overall experience. Thank you Laurie and Mike!
Excellent customer service from the sales team.
We chose to buy our Jeep from SusQ because the salesman was pleasant and low key. He did not hound us with frequent emails or pressure us in any way. Greg answered questions well, did a nice test drive with us and found answers to questions if he did not already know the answer. Our grandsons were curious about our new Jeep and were just delighted to know it was on a train! ( from the factory). It was a good experience! We do not buy new vehicles frequently!
Highly recommended, awesome team of employees. Sales Manager John Radzik & Sales employee Ted Hollenback were both wonderful working through this unusual/trying new care sale.
Very patient and understanding staff. Ted and Cheyne helped us over every little bump and made sure we ended up with the best situation. Absolutely wonderful experience and I'd recommend them to anyone.
Lower prices than other dealers in 50 miles radius. I highly recommend browsing or shopping here first. Excellent staff to deal with. Friendly.
My husband and I just purchased a beautiful blue 2021 Chrystler Pacifica from Greg P,ryzbylkowski at Susquehanna Auto. We had a great experience. We felt absolutely no pressure to purchase a car, which was such a refreshing change after being pressured at multiple other dealerships. Greg spent a lot of time with us and mocked up several options so we could see which would be the best fit for us. On the day I picked up my car, he spent a lot of time sitting in the front, showing me all of the intricate buttons and making sure I liked ...
Great sales and customer service experience all the way around! Greg Pryzbylkowski was my salesperson and he was professional, knowledgeable, and no pressure. The entire staff was courteous and knowledgeable and cared that you were happy with your purchase. I got the vehicle I was looking for at the right price. I would definitely recommend looking at this dealership when looking for your next car.
Great sales and customer service experience all the way around! Greg Pryzbylkowski was my salesperson and he was professional, knowledgeable, and no pressure. The entire staff was courteous and knowledgeable and cared that you were happy with your purchase. I got the vehicle I was looking for at the right price. I would definitely recommend looking at this dealership when looking for your next car.
Great place the people and service was ace 👍left there with the jeep i went there to purchase
Diagnosed my jeep for a rough start and did a recall repair. Fixed my issue, had it back to me quickly and under what I was initially quoted.
Considerate, knowledgeable, took time to show how everything worked. Recommend to any one who is looking for a vehicle
I worked with Greg Kohr for a used Jeep Grand Cherokee. He is an awesome salesman and was great to work with, very easy and down to earth to talk to. I got a good price on the Jeep and my asking price on my trade. Finance went well but had to say no a bunch of times. Their certified pre owned warranty paid off big time as the whole cooling system had to be replaced. 3500 total but cost me just 100 in deductable. I'll take it!
Fast and friendly service. Highly recommend, thank you for the great experience in Express today!
Had an awesome experience with the team, and Greg specifically. They took great care of me and I would go back without hesitation!
Customer service was awesome. Bought a new Ram 2500 and the sale was fast. They had a car expert discuss ever aspect, gadget, function of the vehicle. I was very please. I would recommend this dealership.
We had excellent customer service and would recommend this dealership. Our sales person Pierce was very informative with all the details about our new Jeep.
Good service and friendly staff!
I have bought 3 vehicles from Susq now and never had a issue. Salespeople don't try to push into something you don't want and the service personel are Polite & tell you exactly whats wrong and give you price up front. I would recommend Susq to anyone.
Ted, Greg, and Cheyne all helped with our purchase of our 2018 GMC Yukon Denali. Very professional, never pushy, and so helpful with getting us set up with our new vehicle. Our family would definitely recommend Susquehanna CDJR!!
If you come early on a Saturday for an oil change or service, and you don't like politics on the tv, go next door to Rivertowne for breakfast. Their booths are more comfortable than the chairs in the dealership lounge. Always fast and friendly service.
We found our GMC Yukon Denali Susquehanna CDJR, and the staff was just incredible. They worked swiftly and very professionally to help us into our dream car. We never felt pressured or rushed to purchase. Thank you so much to Ted, Greg, and Cheyne for their help! The Haddads
I’ve bought 2 vehicles from the dealership, and have been very happy both times they are always very friendly and helpful when I have questions always enjoyable
It was an easy, relaxed buying experience from beginning to end. Everyone we dealt with from Dawn (our salesperson) to Ryan (the sales manager) to Cheyne (the business manager) was extremely professional and straightforward. They are doing it right...making the car buying experience fun, easy, and no hassle. Thank you!
Very savvy salesman, great service, quick and no hassle trade in and drove off in a matter of less than an hour. Great service!
Although I didn’t end up purchasing the vehicle, I really liked the salesman Greg that helped me. He was very calm and reassuring with a no pressure attitude that you don’t often find in car salesmen. He genuinely seemed like a nice guy. I highly recommend asking for him if you are going to look at vehicles here.
Very pleased with the entire experience! Ted is great to work with and talk to. My expectations were not just met, they were exceeded. Everyone was very courteous, pleasant and professional. I am also impressed by the cleanliness of the their business, not only the showroom but the entire lot and buildings. I feel I got a great deal on a used vehicle and I will check here when I'm ready to purchase again. Thank you to the complete team!
Best place ever!!!
I couldn’t have been more impressed with the customer service, facilities, staff experience, and process. I’m extremely happy with the purchase of my Ram. The truck was priced incredibly well and the entire process was easy. My sales consultant, Ted Hollenbach, was fantastic. Cheyne in the finance department got me an even better interest rate than I was expecting. Highly recommended all around.
I just bought my jeep here. Super good prices and the best staff.. My hat goes off 2 all of you at Susquehanna ..
We drove 6.5 hours to buy a Jeep from Greg - if that doesn't speak volumes I don't know what would. He did a fantastic job of helping us virtually and remotely, showing us everything about the vehicle before making the trip to purchase my dream Jeep! I couldn't be happier with the sales process, the service we received and of course my JEEP! Thanks Greg for your responsive and professional service. Five Star Rating!!
We drove 6.5 hours to buy a Jeep from Greg - if that doesn't speak volumes I don't know what would. He did a fantastic job of helping us virtually and remotely, showing us everything about the vehicle before making the trip to purchase my dream Jeep! I couldn't be happier with the sales process, the service we received and of course my JEEP! Thanks Greg for your responsive and professional service. Five Star Rating!!
Very pleased. Staff was knowledgeable and clearly demonstrated the many features the vehicle offered.
Greg made buying a new Dodge Ram 1500 a very easy process. His professionalism and knowledge of the product were the best possible. Would recommend anyone to buy a vehicle from Greg. Thanks for the great coffee and ease of buying process.
Was treated fairly. Everyone I interacted with was professional.
The service staff is wonderful. The line of communication is always open with them. They are very friendly and helpful. I ran into a snag with a rental while work was being done on my Jeep, and they were very nice and flexible. Any work I've had done has been done well and in the time I was told it would be done. They are up-front and honest, which is something I was happy to experience. I'm very happy that I bought my Wrangler here and have had it serviced here.
Took the time to do it right the first time. So glad I brought my wife's Grand Cherokee in to the professionals at Susquehanna Dodge. What I thought was a minor problem turned out to be more serious and would have been catastrophic if I had delayed bringing it in right away. Being elbow deep in the car to diagnose, replace a part, flush and fill multiple systems then clean and reassemble took an extra day. As involved as the fix was, to complete it sooner would have meant cutting corners. I'm a big fan of doing things ...
Awesome dealership to work with!
I really enjoyed that the team at Susuahanna Dodge worked delegently to assure I felt completely comfortable and satisfied with the financing aspect. Also, I recieved a 3 month warranty on my Mazda 3! Overall, great experience!
I found my car on the internet. I scheduled a test drive and love the car. Ted treated us great. Very knowledgeable of the vehicle and made my car buying experience very easy and comfortable. I would definitely recommend Susquehanna Dodge.
Great purchase experience. Would highly recommend!
From the first contact with Daniela to the final sale with Greg, everyone was a pleasure to work with and gave me all the information I needed to make the best decision. They gave me a fair price for my trade in and their best deal on the Jeep.
Good dealership.
Great service, Echo did a great job.
My experience was very good! My oil change was completed in a very short time. I needed to replace my key FOB and had purchased an after market key fob on line . My representative worked with me and programmed the fob and it works great!
Ted Hollenbach and Ryan Jacob were great to work with ordering and delivery of my Jeep overland. Ted took all the time needed to answer my questions and explained all the accessories of the vehicle. I will recommend Ted to all my acquaintances interested in purchasing a new vehicle. Thank you Ted and Ryan for your professional service.
Greg & Mike are true professionals.
I have purchased at least 9 vehicles from this dealer so I trust them with my vehicles. However the last oil change on my 1500 Ram ECO diesel I was charged for 15 quarts of oil. When I arrived home, I checked a web site and learned that the truck requires 10.5 quarts of oil. I called the service department and they checked into it and the parts department refunded me for 4 quarts of oil. I am not sure why this happened but if I hadn't been concerned at the price of the oil change I would have been over charged. I do ...
Had a great experience working with the people at Susquehanna Auto. Bought a 2020 Wrangler Sport and and it was the best experience I have ever had purchasing a vehicle. Ted and Ryan were very helpful and Cheyne did a fantastic job explaining the financial details. Highly recommend considering this dealership when looking for a new car.
Service was ok but when I went to leave I got in my car, started it and the A/C was on full blast as well as the radio was extra loud with rap music on. The technician was suppose to have taken it on a test drive looking for bad schocks. I guess he had to check the radio and the A/C also. Dumb!
Awesome
We had no Air Conditioning in our Jeep Cherokee last week and we took it in for service. Steve was exceptional with communicating to us and letting us know what to expect. They even provided a courtesy car since the repair would take some time to complete. I can't say enough how happy I am that I purchased from Susquehanna! Keep up the good work team
Excellent service! They really take care of you when you need it most! My Jeep has had a number of issues recently and each and every time Joe and his team made sure I was taken care of! Thank you all for a great job!
The customer care folks were friendly and helpful. Oil change was finished quickly with no problems.
Had an oil change without an appointment. I was back in my car and on my merry way within 45 minutes. Staff is very professional and courteous.
Everyone here is very helpful and attentive to details! I bought my Jeep Cherokee from here last year & have been very pleased! When my display screen/radio gave me issues & I needed the radio replaced, Joe and the service team worked tirelessly to get me a loaner vehicle and fix the problem ASAP so I could see the screen again!
I would totally recommend this dealership. The staff was very helpful and so nice. They went above and beyond to make sure I was well taken care of. I am very impressed with the whole experience.
The people are amazing. Excellent customer service!! Everyone went above and beyond to help me. Once I decided on the model I wanted they made sure I understood how everything worked and how to access info to help me. I can’t thank everyone enough.
We found our new car at Susquehanna Dodge and our buying experience was excellent. Ted Hollenbach was our salesman and he was attentive to our needs and was courteous and professional. Manager, Ryan, and financier, Cheyne, were also helpful and great to work with. We did a lot of research and their deal was the best we found for what we wanted and even better than that was that was the price they named from the beginning - there weren't any games or leading on. We are extremely satisfied with the customer service and would highly recommend Ted and ...
We found our new car at Susquehanna Dodge and our buying experience was excellent. Ted Hollenbach was our salesman and he was attentive to our needs and was courteous and professional. Manager, Ryan, and financier, Cheyne, were also helpful and great to work with. We did a lot of research and their deal was the best we found for what we wanted and even better than that was that was the price they named from the beginning - there weren't any games or leading on. We are extremely satisfied with the customer service and would highly recommend Ted and ...
Perfect. Thanks!
Thank you for taking car of my car and me! Tina in Service kept me informed as the service team corrected a warranty issue. I am extremely satisfied with SusQ and 😍 my TrailHawk.
Excellent Express Service! Drove right in, had appointment for oil change. Added tire repair (low pressure issue at check in. Repaired tire (screw). Greeted well, checked in quickly despite COVID issues. Convenient, fast, and friendly. Excellent service.
